Katie joined the VBCC team in 2020 with nearly ten years of customer service and sales support experience. As an Administrative Specialist, Katie works closely with the VBCC team and clients to ensure they are receiving the best level of support. Katie manages maintenance, billing, preparation of prospect proposals and the coordination of day-to-day operations. She also holds positions on the Marketing and the Sales Documentation Compliance committees.
Katie holds a Bachelor of the Arts in Lay Ministry and Theology with a Minor in Communications from Concordia University, Wisconsin. Katie's education and experience has taught her that being reliable and keeping calm will take you a long way. Katie’s team player mentality and attention to detail proves invaluable to the VBCC team.