VBCC Client Testimonials
We are proud to play a part in the success of our clients and are honored when they share their praise.
Here is what a few of our clients have to say:
Kellie has been great to work with on transferring our company information for new ownership. I couldn't have done it without her. Very positive and helpful!"
Tami from Montana
Justin is never condescending or negative. He always helps me find the issue and shows me how to fix it. He is always positive and fun. Thank you so much!"
Teresa from Wisconsin
She is knowledgeable and works diligently! She really cares about the end result which makes my job easier. She is personable but sticks to the issues at hand ."
Carol from Colorado
Buffy knew exactly what was needed to fix the issue."
Tim from Illinois
Justin is very knowledgeable and brought a quick resolution to the issue."
Brenda from Wisconsin
Dana is always efficient, quick, pleasant to work with, and has great ideas/knowledgable of the programs."
Michele from New York
Kellie is very easy to work with. She understands what we need and finds a way to make it work."
Karissa from Wisconsin
I can't find enough wonderful things to say about Buffy. I learn something every time she helps me with an issue."
Dawn from Illinois
Kellie is super quick and accurate. We cannot live without her :)"
Ardis from Michigan
Justin was extremely helpful at getting my issue solved quickly.'
Cheryl from Wisconsin
Kellie always provides the support needed. Along with easy-to-follow directions to avoid potential problems in the future."
Abbie from Wisconsin
Lisa is awesome, very knowledgeable, and routinely solves issues immediately. She has been a tremendous help in getting several of our functions automated saving me and others valuable time to attend to another project. "
Janet from Connecticut
I have so much respect for Buffy. She really knows her stuff. You are lucky to have her as an employee. "
Dawn from Illinois
Dana is beyond helpful and very prompt to respond whenever we have an issue."
Brittney from New York
Justin was very helpful and was able to address our issue and correct it relatively quickly."
Catherine from Wisconsin
Lisa is always a big help and quick to solve any issues!"
Jackie from Georgia
Dana is always AWESOME!!! She has been our lifesaver SO many times over the years. All of us here at Bison appreciate her more than she will ever know!!"
Colleen from Colorado
So grateful to get to work with Kellie. I seem to have a few difficult issues and she is always able to get them sorted out."
Rick from Oklahoma
Justin is always the best. Helpful, encouraging, and always positive. Thanks again, Justin. I really appreciate you!"
Teresa from Wisconsin
I wanted to reach out to say how much I appreciate Kellie Kaufman. Once you have had Kellie to work with, you never want to be without her. Kellie is the BEST! Thank you, as always, for EVERYTHING!"
Ardis from Michigan
My experience with Kellie is always a 10 out of 10! The latest issue we've had was a bit difficult, but Kellie was able to help us resolve the problem(s). She is always a great help and easy to work with.
Rick from Oklahoma
I am so thankful to have had Buffy to help fix a corrupt file so I could fix a check number as I had already previously done earlier in the week. I still have a lot to learn, but greatly appreciate all of her help.
Sharon from Texas
Justin is VERY responsive, knowledgeable, and friendly! All of our issues were resolved in a timely matter and we could not be happier.
Christine from Illinois
Kellie is incredible! She helped me figure out a way to change payable term codes in a manner of minutes that would have taken me a month to do it manually. She is a lifesaver!
Candida from Kansas
Buffy did a fantastic job of importing our pricing! In addition, we greatly appreciate that Buffy is willing to work outside of "normal" business hours.
Maureen from Wisconsin
Kellie is excellent! I needed help with updating and merging our checking account and am looking forward to getting to a zero balance soon! I greatly appreciate her patience and willingness to go the extra mile. I feel like I am in trusted hands with Kellie.
Karen from Colorado
I am very excited about our upgrade and even more so because Buffy will be helping us! She has always been great to work alongside and continues to be helpful for every project she assists us with!
Kara from Wisconsin
Kellie found the problem and fixed it quickly, even though it was like looking for a needle in a haystack to me! We were able to get our reports and get back to business thanks to her!
Deb from Illinois
Every time we work with Lisa we get the job done and have fun while we're at it. Not something you come by every day.
Carmen from Pennsylvania
I was beginning to panic because I wasn't able to process payroll. Kellie was able to fix the payroll issue immediately. I am so grateful!
Candida from Kansas
When urgent issues arise I always get nervous, but as soon as I call VBCC and Buffy gets on the case the situation is handled in a timely manner! She is a great consultant and I cannot thank her enough.
Teresa from Texas
Kellie is very knowledgeable and walked me through what needed to be done now in the system and gave me instructions of what to get from the bank to complete the project we were working on. Very positive experience and am very happy with the service provided.
Nick from Wisconsin
Justin is a tremendous help to our company and myself! I cannot thank him enough. He took a difficult situation and made it easier than I ever thought it would be. Thank you!
Shawn from Wisconsin
Kellie worked her magic as usual. I continue to be amazed by the fantastic service I receive from VBCC. Thank you for always getting me back on track, Kellie!
Doreen from Wisconsin
Dana was very helpful in addressing my issues and is continuing to assist me. I found her very courteous and knowledgeable. I enjoyed working with her and look forward to her help in the future as we move forward!
Kevin from Wisconsin
A+++++ Superb! VBCC was excellent as usual ... Dana answered all my questions and I didn't even need the whole time allotted that's how efficient and knowledgeable she is!
Laura from Connecticut
The best part about VBCC is they are super helpful but also extremely friendly! Kellie fixed my urgent issues FAST. While I was mildly stressed, Kellie made me laugh and got the job done. I really appreciated it and little did I know I really needed a good laugh to get me through the rest of the crazy day!
Valerie from Denver
Dana was very helpful in explaining the process and troubleshooting the various issues I was having. While it is nice to have the problem fixed, it is even better to know how to fix it myself in the future and know Dana is always a quick phone call away if needed.
Sharri from Wisconsin
Justin continues to be very helpful and informative on all my inquires. He does a great job and we feel fortunate to work with him!
Joel from Iowa
A big shoutout to Dana who has given us instructions on how to fix item maintenance that has a value in item maintenance, but both the trial balance report and the valuation report showed zero. She provided a fast response and great tips as we move forward.
Theresa from Wisconsin
Buffy worked diligently on an accounting issue with me that took several hours of digging to resolve. I appreciate her dedication and knowledge. We did not get a good start or proper training from the company that did our start-up with Sage and we would not be anywhere close to where we are now without her support and guidance. BUFFY ROCKS!"
Sandi from Kentucky
Justin was very courteous and patient with our team. He was able to answer all of our questions with specific detail. We look forward to continuing our relationship with him."
Lynn from Wisconsin
Kellie was very helpful. She answered all of my questions and did everything she could to make my experience in Sage efficient and pleasant. Overall, I am 100% satisfied with the results Kellie has helped us achieve!
Vanja from Wisconsin
Lisa was a great help with troubleshooting the issues our team was experiencing. She continues to exceed our expectations. She is awesome!
Greg from Michigan
Dana is always extremely helpful! She continues to figures out my problems with ease as well as very quickly. Cannot say enough good things about her!
Laura from Connecticut
VBCC was readily available, answered the question accurately, and stayed connected to verify the issue was resolved."
Tim from Illinois
Kellie is a blessing. She is very kind and professional. She helps us research issues and explains the way items are actually working."
Candida from Texas
Buffy helped to set up my account and provide a high-level view for parts of sales and manufacturing modules. She was helpful and I know who to go to if I need any more questions answered!"
Jacob from Minnesota
Great customer service and technical skills, very quick."
Peng from Wisconsin
Justin was always been willing and able to help us. He was very patient and able to find and correct some issues we were having."
Michele from Wisconsin
Jesse was very helpful and explained things so that I could understand them."
Cathy from Wisconsin
Awesome to work with. Very helpful in getting the work done. Got the issue resolved and I have a follow-up call for training."
Macso from Florida
VBCC is always so knowledgeable and efficient!"
Madelyn from Wisconsin
Very accommodating and helpful. Willing to go the extra mile."
Shane from Illinois
Just did an amazing job troubleshooting the situation, many thanks!"
Katina from Wisconsin
Kellie was extremely helpful. She was very patient with me as I learned this new system. She is definitely an asset to your company."
Tracy from Louisiana
Love working with Jesse. Very knowledgeable and super easy to work with."
Craig from Illinois
Dana is always helpful. She even called me after hours to follow up. That is beyond expectations. We are always pleased with Vrakas."
Jay from Alabama
I am so very appreciative of Buffy's calm, professional demeanor! My overall experience was fantastic. our problem was quickly solved and I was talked through the process every step of the way. I appreciate learning about the system."
Laura from Wisconsin
Kellie was exceptionally helpful. She explained everything she was doing, kept me active and fixed the problem. Very impressed with the help I have received. Overall experience was GREAT."
Vickie from Colorado
The VBCC Team is really good. They worked their way through information and explained the logic to me while the making the necessary changes."
Holly from Wisconsin
VBCC is a a lifesaver. So easy to log in with and work with them. They take the headache out of tech troubles."
Staci from Wisconsin
The VBCC Team is a pleasure to work with, knowledgeable and professional."
David from South Carolina
VBCC quickly resolved the issue and was sure to verify we weren't taking two steps backward in order to take one forward."
Tim from Illinois
Special thanks to VBCC for coming up with a quick and easy workaround for the issues we were experiencing!"
Scott from Wisconsin
Immediate fix available after analysis of the problem. So thankful for VBCC listening to the problem without any judgement. They have always been on time, direct and helpful."
Gina from Wisconsin
Extremely helpful in explaining everything and making sure I understood!"
Lauren from Louisiana
Thank you very much, we have a lot more confidence moving forward as we take over full Sage responsibilities. As always, VBCC was on point and super helpful, the documentation is great!"
Martha from Wisconsin
Always a delight to work with VBCC. Very prompt, professional, and efficient! We resolved today's scheduled issue in a matter of minutes!"
Geoffrey from Colorado
THANK YOU!! This totally fixed my bank rec issue! I really appreciate you calling me back so quickly to help out with this. VBCC resolved the issue quickly and now my bank rec ties again!"
Tiffany from Colorado
The VBCC team responded to my call within a few hours, dug to determine the cause of the problem, and provided the information necessary to resolve. Excellent service!
In the same month, I also presented VBCC with an issue they did not know how to resolve. Instead of wasting time attempting to resolve it, they contacted the software manufacturer for support. VBCC was again accessible, attentive, and efficient in their response.”
Tim from Illinois
Kellie Kaufman ROCKS!
- She is patient with repeating information from previous training.
- She is persistent with troubleshooting obstacles.
- She is thorough when developing solutions.
- She is a true professional and a valued partner in our implementation strategy.
VBCC's overall partnership and educational tools have been absolutely vital to our implementation and company improvement. Thank you, Kellie and team!"
Geoffrey from Colorado
The VBCC team responded quickly, knew exactly what I needed to do and talked me through it quickly. I continue to be amazed by the efficiency of their entire team - regardless of which consultant I'm working with.”
Erica from Michigan
Buffy is absolutely fabulous! She is always able to solve our problems quickly and provides helpful tips to prevent issues moving forward. We are so happy to have her and love working with her!"
Janelle from Louisiana
We love working with Jesse! She make learning super fun as well as super easy for us to understand. Every time we talk, I leave the conversation with a big smile on my face. Thanks for being awesome and always making my day, Jesse!"
Linda from Wisconsin
Kellie is always so helpful! She explains each step she takes very well. This leads to faster understanding, learning, and fewer questions on our part."
Max from Colorado
Your new consultant, Justin Teague, rocks! He fixed my Explorer! A big thank you to Justin as well as the entire VBCC team, we appreciate all of your help getting us through the everyday hurdles."
Christine from Wisconsin
We just want to formally thank you (President, Joe Jenders) for taking time out of your schedule to guide us during implementation, we feel your personal involvement is helping us get the most out of the system."
Nicole from New York
VBCC was very helpful. We are on an older system and they had to keep testing until they got it right. They are very pleasant to deal with until a solution was found. They went the extra mile to get the right answer and solution we needed.”
Mimi from Wisconsin
Great Experience! Received information on a missing step that we were not doing so our inventory was not being pulled at the time our Work Ticket (JobOps) was being completed. Lisa explained things and showed us so we understood. We learned a lot.”
Theresa from Wisconsin
I love working with Jesse! Not only is she wonderful, but she is also an excellent communicator and educator. As I continue to learn our system, it is crucial I truly understand what I'm doing. Jesse goes above and beyond to make sure I don't just understand how, but why."
Doreen from Wisconsin
Jesse is very patient and positive to work with and we always get our answers timely. It’s just a pleasure to learn from a positive patent person."
Leslie from Wisconsin
Kellie was asked to fix a data validation error on a work ticket I was trying to close. She fix that issue and then fixed a couple of other problems with other data validation issues while she was on the line. Thankful that VBCC always goes above and beyond for us!"
Robert from Colorado
Kellie got me set up to print to PDF on my system quickly which was the issue I left a message about. Then she spent time on an unrelated issue for taking a physical inventory count and changing warehouse and also provided best methods for efficiency of processing to ensure data integrity. Great help and best practices for efficient processing of a major project my first month with this company. Thanks, Kellie!”
Robert from Colorado
Buffy stepped in when Kellie was at a client office to work through and fix inventory issues created by an inexperienced user incorrectly using work ticket functions including setting up the WT as Make To Order instead of Make To Stock and using incorrect quantities issued and ordered when there were multiple steps in the manufacturing process that resulted in testing and material scrapped. She showed me some tips and methods to more efficiently analyze and find information in the system while processing transactions.
The experience was great, as usual. The consultants are always professional and informative and work to fix the problem so we can move forward in our operation. It's not just "this is how the system works" but "let's fix a problem and get the right data in the system" after the end-user (me) has made a mess of things. Thank you."
Bob from Colorado
I reached out to three potential reseller/partners. The other two managed to call back, but we’ve not done much beyond trading phone mail. One has scheduled a call with me and then rescheduled it twice now.(Not impressed) Neither managed to get me the information you did, and certainly not as quickly as you did. So far, you have already shown that you can help us and you are working to win our trust. The other two resellers will have to work a lot harder if they want to win our business. We want and need a good price of course, but in the long run, we also need a good relationship. Thanks for starting that out on the right foot."
Potential Client from Minnesota
Kellie has helped our company in several different time-restricted situations. She is very helpful and explains so we understand. She is great to work with!”
Pam from Wisconsin
It is so enjoyable to work with Buffy! She makes me feel very comfortable. She is very good at what she does and very knowledgeable!”
Madonna from Wisconsin
I’m so happy with our integration to Sage 100. It’s been great for our company. We initially made the change to help with our inventory management. Not only did it simplify our processes, but our annual inventory count was almost exact this year! Sage 100 has saved us so much time, in so many ways, including with bank reconciliation. Making the switch to Sage 100 has been one of the best decisions we’ve made as a company.”
Jennifer from Wisconsin
Lisa was phenomenal! We were very happy with Lisa, Vrakas/Blum Computer Consulting, and the patronage and equity tracking solution that was implemented. We are happy to recommend the support your team provides."
Dan from Illinois
We run Sage for multiple companies and it is very important to our business that the system is available every day. Kellie Kaufman has assisted our company with Sage 2014 technical issues for several years now.
It is important to me that Kellie knows the entire system. I don’t get transferred to another TM. It a good feeling to know you can call her and get the answer you need in minutes. She is always friendly and makes time for the support I need even though my needs are not scheduled. Kellie is always available and normally fixes my issues with one phone call and in less than 30 minutes.”
Loni from South Dakota
Jesse rocks! She is always cheerful, kind, helpful and extremely competent. Jesse assisted our firm with a version migration that involved many moving parts… and never wavered on her promises and delivery. When she didn’t know the answer, she involved additional support staff. When I made mistakes, she helped me fix them and I didn’t feel judged. I truly enjoy working with her.”
Monica from Wisconsin
The staff at Vrakas/Blum Computer Consulting, Inc. have played an important role in the selection, planning and implementation of our Sage ERP system. With their help we successfully implemented the software on time and without business interruption. We continue to see improved efficiencies in our business processes. One staff member had the following comment “Let me also say that Sage is AWESOME! It's cut down the time to compile these quarterly tonnage reports from 4-6 hours to about 1 hour this first time. UNBELIEVABLE!”
Becky from Wisconsin
Vrakas/Blum consultants have help our Cooperative better utilize existing Sage software and as a result we have real cost savings and significantly less spreadsheets to maintain.
With their help, we were able to computerize about 4,000 equity records in Accounts Payable and found that the software really had the features necessary to maintain membership data without having to purchase a new program. With the help of Vrakas/Blum consultants, we are also managing nearly $250,000 of prepaid expenses by using the Accounts Receivable module in kind of a unique way. We’ve learned that sometimes customized tables and reports may cost up front, but save in the long run. Vrakas/Blum consultants have been a great partner serving our Cooperative in an affordable and responsive manner. Thank you, Jesse and Vrakas/Blum staff!"
Amy from Wisconsin
When we converted our system for inventory and accounting modules, Vrakas/Blum Computer Consulting gave us the support we previously did not have. They are experts in the product while also providing great customer service. When I speak with Vrakas/Blum Computer Consulting about our software needs, I truly feel we are speaking the same language. Their diligent service has helped our company become more successful. I’ve even written them emails at midnight and received replies! They are so sharp and they work so hard.
We're upgrading from MAS 90 to MAS 200 and VBCC’s assistance has made the transition very smooth. It's been an unbelievable difference that has minimized stress. It is always our company’s intention to build life-long relationships, but we never could find all the elements we needed before we teamed up with Vrakas/Blum Computer Consulting. They have the intelligence, the great service, and the support. If they ever run into something unexpected, they're quick to research and determine a solution for us. They're not only experts in the software but also have an understanding of the accounting aspect. I can say they are a perfect match for our company, which was not easy to find."
Lidia from Wisconsin
When we began working with Vrakas/Blum Computer Consulting, we looked to their team for assistance with our company’s JobOps and Sage 100 ERP software upgrades and support. We could see right away that their consultants were extremely knowledgeable and had extensive experience with the products they sold. They were also helpful, friendly, and always had positive attitudes. We still see those traits and qualities in their team today.
Another great benefit of working with Vrakas/Blum Computer Consulting is their receptiveness to client suggestions and responsiveness to client needs. From the time we began working with the firm, our company requested the development of some type of barcode scanner to help our warehouse operate more smoothly and efficiently. Vrakas/Blum Computer Consulting took our request to heart and introduced the VBScan barcode scanning solution within one year.
We could not be happier with our decision to engage Vrakas/Blum Computer Consulting, and we consider their team a part of our team."
Marilyn from Illinois
Vrakas/Blum Computer Consulting’s responsiveness is what I most appreciate about their service. If I have a question or a need, they get back to me much more quickly compared to other companies we have worked with. Using MAS 90 with VBCC allows us to create the reports required by our principals, which has greatly improved our reporting procedure. MAS 90 also allows us to customize reports in a way that other software cannot provide.
Not only is Vrakas/Blum Computer Consulting responsive, but they go the extra mile to keep us up to date on new software versions and features that could be useful to us. VBCC’s tech support is set apart from other companies through their use of Go to Assist to resolve issues remotely. Since our previous tech support provider did not offer the same service, they spent a lot of our time trying to recreate our issues on their computer. With VBCC, there is no time wasted, meaning I can spend more time working on our business."
Mike from Wisconsin
When our company’s computer consultant announced they were leaving their position to work for Vrakas/Blum Computer Consulting, we didn’t know what to expect. We enjoyed working with our consultant and wanted to continue a relationship with them, but were unfamiliar with Vrakas/Blum Computer Consulting and how they operated. Fortunately, we decided to transition to the firm as well. Looking back, our company can now say we made one of our smartest business decisions yet.
Vrakas/Blum Computer Consulting assists with all of our company’s Sage BusinessWorks software needs. Their professionals are efficient, thorough, and extremely knowledgeable. Our organization is thrilled to have found a firm we can trust in Vrakas/Blum Computer Consulting, and we are excited for the opportunity to work with them for years to come."
Steve from Wisconsin
Before Vrakas/Blum Computer Consulting helped us implement Sage MAS 90 into our business operations, we were using a lot of paperwork, a lot of handwriting, and allowing too many opportunities for errors. Then we called Vrakas/Blum Computer Consulting and they introduced us to Field Service and Dispatch. Our business operations have been infinitely more efficient ever since.
Vrakas/Blum Computer Consulting helped us maximize our investment in MAS 90 by adding Field Service and Dispatch along with the MAS 90 Inventory, Sales Order, and Purchase Order modules. Every aspect of our sales, service, and installation operations has been simplified and streamlined. We are no longer buying and filling out expensive three-part carbon forms, which saves us money and at least 20 minutes on each order. With the help of Vrakas/Blum Computer Consulting, we've replaced manual processes with efficient technology. By streamlining, we are able to save the labor of one full-time person. FSD is paying for itself in efficiency and time savings every day."
Tina from Wisconsin
We began working with Vrakas/Blum Computer Consulting when our consultant joined the firm. They now assist with our company’s Sage 100 ERP system and provide other advice and assistance whenever technology issues arise. Their team is extremely knowledgeable and if they don't know the answers, we are confident they'll find them. They also convinced us to transition to the web for the industry news and updates important to our company, which has been an easy and beneficial move.
Our relationship with the professionals at Vrakas/Blum Computer Consulting is a great one. They are enjoyable to work with and are always responsive to our needs. We look forward working with them in the years ahead."
Wanda from Wisconsin