"[Lisa is] very knowledgeable and took the time to go through entire issue and explain to me what happened."
Scott from Ohio
March 2024
"Buffy took care of what I needed in a timely manner. She showed me how to do things rather than just do them for me."
Cathy from Wisconsin
March 2024
"Dana is always very helpful and easy to work with."
Chris from Colorado
March 2024
"Buffy is FANTASTIC!"
Jennifer from Wisconsin
February 2024
"Kellie is always very helpful. Vrakas/Blum is lucky to have such a skilled employee. Her quick response is appreciated."
Gina from Wisconsin
February 2024
"As always, Dana like everyone else for your company has been most helpful in resolving any issue today and in the past. My experience overall has been great!"
Janet from Connecticut
February 2024
"The VBCC team is second to none. They are attentive, knowledgeable and help you through every part of your transition to their SAGE products. Their goal is to make your onboarding a success and they continue to prove that to us, every step of the way."
Emily from New York
February 2024
"Dana has ALWAYS BEEN helpful, knowledgeable, fast with the keyboard and mouse, very friendly and personable too!!!! A+++++!"
John from Wisconsin
January 2024
"My representative Lisa Dion is always great. Her patience, professionalism and knowledge is invaluable"
Janet from Connecticut
January 2024
"I love working with Kellie. She is always very patient and helps clear up all of my problems."
Tracy from Louisiana
January 2024
"Kellie is thorough and gets it done!"
Becky from Illinois
November 2023
"Dana is the best!!! Very knowledgeable and quick to get me back up and running. Makes me feel at ease. Perfect A++."
Phyllis from Louisiana
November 2023
"Quick and easy interaction, he had us back up and running in short order once the problem was identified."
Brian from Georgia
November 2023
"Justin always gets us back on track. Very helpful."
Lynn from Wisconsin
October 2023
"I don't know what we would do without Kellie!"
Laura from Wisconsin
October 2023
"Knows her stuff and is pleasant."
Will from Colorado
October 2023
"So happy we switched to you. We get answers right away and the problems are taken care of."
Pam from Wisconsin
September 2023
"Kellie is the best on the planet - I will even cheer for Green Bay!!!"
Ardis from Michigan
September 2023
"That was so quick and painless! Fixed the problem in no time."
Jessie from Wisconsin
September 2023
"Buffy was a pleasure to work with. She quickly fixed the issue I was having and ensured that I could do the process I needed to after the fix was complete. She was pleasant and fun to speak with while working through the issue. She was a breath of fresh air during a time I needed assistance and was frustrated."
Linda from Ohio
August 2023
"Quick - Fast - Simple. Huge thanks again to Kellie!!!!! You're always great to work with!"
Rick from Wisconsin
August 2023
"I had made such a mess of trying to clear up a work order issue I was having. She helped me immensely, and explained how I messed it up."
Dawn from Illinois
August 2023
"Any issues I have he can get them corrected and get me back on track."
Lynn from Wisconsin
August 2023
"Dana is always very knowledgeable about the software functionality. She is thorough, yet concise and to the point. I can't think how this experience could've been any better."
Dani from Illinois
August 2023
Kellie has been great to work with on transferring our company information for new ownership. I couldn't have done it without her. Very positive and helpful!"
Tami from Montana
November 2022
Justin is never condescending or negative. He always helps me find the issue and shows me how to fix it. He is always positive and fun. Thank you so much!"
Teresa from Wisconsin
November 2022
She is knowledgeable and works diligently! She really cares about the end result which makes my job easier. She is personable but sticks to the issues at hand ."
Carol from Colorado
November 2022
Buffy knew exactly what was needed to fix the issue."
Tim from Illinois
March 2022
Justin is very knowledgeable and brought a quick resolution to the issue."
Brenda from Wisconsin
March 2022
Dana is always efficient, quick, pleasant to work with, and has great ideas/knowledgable of the programs."
Michele from New York
April 2022
Kellie is very easy to work with. She understands what we need and finds a way to make it work."
Karissa from Wisconsin
April 2022
I can't find enough wonderful things to say about Buffy. I learn something every time she helps me with an issue."
Dawn from Illinois
May 2022
Kellie is super quick and accurate. We cannot live without her :)"
Ardis from Michigan
May 2022
Justin was extremely helpful at getting my issue solved quickly.'
Cheryl from Wisconsin
June 2022
Kellie always provides the support needed. Along with easy-to-follow directions to avoid potential problems in the future."
Abbie from Wisconsin
June 2022
Lisa is awesome, very knowledgeable, and routinely solves issues immediately. She has been a tremendous help in getting several of our functions automated saving me and others valuable time to attend to another project. "
Janet from Connecticut
July 2022
I have so much respect for Buffy. She really knows her stuff. You are lucky to have her as an employee. "
Dawn from Illinois
July 2022
Dana is beyond helpful and very prompt to respond whenever we have an issue."
Brittney from New York
August 2022
Justin was very helpful and was able to address our issue and correct it relatively quickly."
Catherine from Wisconsin
August 2022
Lisa is always a big help and quick to solve any issues!"
Jackie from Georgia
September 2022
Dana is always AWESOME!!! She has been our lifesaver SO many times over the years. All of us here at Bison appreciate her more than she will ever know!!"
Colleen from Colorado
September 2022
So grateful to get to work with Kellie. I seem to have a few difficult issues and she is always able to get them sorted out."
Rick from Oklahoma
October 2022
Justin is always the best. Helpful, encouraging, and always positive. Thanks again, Justin. I really appreciate you!"
Teresa from Wisconsin
October 2022
I wanted to reach out to say how much I appreciate Kellie Kaufman. Once you have had Kellie to work with, you never want to be without her. Kellie is the BEST! Thank you, as always, for EVERYTHING!"
Ardis from Michigan
December 2021
My experience with Kellie is always a 10 out of 10! The latest issue we've had was a bit difficult, but Kellie was able to help us resolve the problem(s). She is always a great help and easy to work with.
Rick from Oklahoma
November 2021
I am so thankful to have had Buffy to help fix a corrupt file so I could fix a check number as I had already previously done earlier in the week. I still have a lot to learn, but greatly appreciate all of her help.
Sharon from Texas
November 2021
Justin is VERY responsive, knowledgeable, and friendly! All of our issues were resolved in a timely matter and we could not be happier.
Christine from Illinois
November 2021
Kellie is incredible! She helped me figure out a way to change payable term codes in a manner of minutes that would have taken me a month to do it manually. She is a lifesaver!
Candida from Kansas
November 2021
Buffy did a fantastic job of importing our pricing! In addition, we greatly appreciate that Buffy is willing to work outside of "normal" business hours.
Maureen from Wisconsin
November 2021
Kellie is excellent! I needed help with updating and merging our checking account and am looking forward to getting to a zero balance soon! I greatly appreciate her patience and willingness to go the extra mile. I feel like I am in trusted hands with Kellie.
Karen from Colorado
November 2021
I am very excited about our upgrade and even more so because Buffy will be helping us! She has always been great to work alongside and continues to be helpful for every project she assists us with!
Kara from Wisconsin
November 2021
Kellie found the problem and fixed it quickly, even though it was like looking for a needle in a haystack to me! We were able to get our reports and get back to business thanks to her!
Deb from Illinois
October 2021
Every time we work with Lisa we get the job done and have fun while we're at it. Not something you come by every day.
Carmen from Pennsylvania
October 2021
I was beginning to panic because I wasn't able to process payroll. Kellie was able to fix the payroll issue immediately. I am so grateful!
Candida from Kansas
October 2021
When urgent issues arise I always get nervous, but as soon as I call VBCC and Buffy gets on the case the situation is handled in a timely manner! She is a great consultant and I cannot thank her enough.
Teresa from Texas
October 2021
Kellie is very knowledgeable and walked me through what needed to be done now in the system and gave me instructions of what to get from the bank to complete the project we were working on. Very positive experience and am very happy with the service provided.
Nick from Wisconsin
October 2021
Justin is a tremendous help to our company and myself! I cannot thank him enough. He took a difficult situation and made it easier than I ever thought it would be. Thank you!
Shawn from Wisconsin
October 2021
Kellie worked her magic as usual. I continue to be amazed by the fantastic service I receive from VBCC. Thank you for always getting me back on track, Kellie!
Doreen from Wisconsin
October 2021
Dana was very helpful in addressing my issues and is continuing to assist me. I found her very courteous and knowledgeable. I enjoyed working with her and look forward to her help in the future as we move forward!
Kevin from Wisconsin
September 2021
A+++++ Superb! VBCC was excellent as usual ... Dana answered all my questions and I didn't even need the whole time allotted that's how efficient and knowledgeable she is!
Laura from Connecticut
September 2021
The best part about VBCC is they are super helpful but also extremely friendly! Kellie fixed my urgent issues FAST. While I was mildly stressed, Kellie made me laugh and got the job done. I really appreciated it and little did I know I really needed a good laugh to get me through the rest of the crazy day!
Valerie from Denver
September 2021
Dana was very helpful in explaining the process and troubleshooting the various issues I was having. While it is nice to have the problem fixed, it is even better to know how to fix it myself in the future and know Dana is always a quick phone call away if needed.
Sharri from Wisconsin
September 2021
Justin continues to be very helpful and informative on all my inquires. He does a great job and we feel fortunate to work with him!
Joel from Iowa
September 2021
A big shoutout to Dana who has given us instructions on how to fix item maintenance that has a value in item maintenance, but both the trial balance report and the valuation report showed zero. She provided a fast response and great tips as we move forward.
Theresa from Wisconsin
September 2021
Buffy worked diligently on an accounting issue with me that took several hours of digging to resolve. I appreciate her dedication and knowledge. We did not get a good start or proper training from the company that did our start-up with Sage and we would not be anywhere close to where we are now without her support and guidance. BUFFY ROCKS!"
Sandi from Kentucky
August 2021
Justin was very courteous and patient with our team. He was able to answer all of our questions with specific detail. We look forward to continuing our relationship with him."
Lynn from Wisconsin
August 2021
Kellie was very helpful. She answered all of my questions and did everything she could to make my experience in Sage efficient and pleasant. Overall, I am 100% satisfied with the results Kellie has helped us achieve!
Vanja from Wisconsin
August 2021
Lisa was a great help with troubleshooting the issues our team was experiencing. She continues to exceed our expectations. She is awesome!
Greg from Michigan
August 2021
Dana is always extremely helpful! She continues to figures out my problems with ease as well as very quickly. Cannot say enough good things about her!
Laura from Connecticut
August 2021
VBCC was readily available, answered the question accurately, and stayed connected to verify the issue was resolved."
Tim from Illinois
June 2021
Kellie is a blessing. She is very kind and professional. She helps us research issues and explains the way items are actually working."
Candida from Texas
June 2021
Buffy helped to set up my account and provide a high-level view for parts of sales and manufacturing modules. She was helpful and I know who to go to if I need any more questions answered!"
Jacob from Minnesota
May 2021
Great customer service and technical skills, very quick."
Peng from Wisconsin
May 2021
Justin was always been willing and able to help us. He was very patient and able to find and correct some issues we were having."
Michele from Wisconsin
April 2021
Jesse was very helpful and explained things so that I could understand them."
Cathy from Wisconsin
April 2021
Awesome to work with. Very helpful in getting the work done. Got the issue resolved and I have a follow-up call for training."
Macso from Florida
March 2021
VBCC is always so knowledgeable and efficient!"
Madelyn from Wisconsin
March 2021
Very accommodating and helpful. Willing to go the extra mile."
Shane from Illinois
February 2021
Just did an amazing job troubleshooting the situation, many thanks!"
Katina from Wisconsin
February 2021
Kellie was extremely helpful. She was very patient with me as I learned this new system. She is definitely an asset to your company."
Tracy from Louisiana
February 2021
Love working with Jesse. Very knowledgeable and super easy to work with."
Craig from Illinois
January 2021
Dana is always helpful. She even called me after hours to follow up. That is beyond expectations. We are always pleased with Vrakas."
Jay from Alabama
I am so very appreciative of Buffy's calm, professional demeanor! My overall experience was fantastic. our problem was quickly solved and I was talked through the process every step of the way. I appreciate learning about the system."
Laura from Wisconsin
Kellie was exceptionally helpful. She explained everything she was doing, kept me active and fixed the problem. Very impressed with the help I have received. Overall experience was GREAT."
Vickie from Colorado
December 2020
The VBCC Team is really good. They worked their way through information and explained the logic to me while the making the necessary changes."
Holly from Wisconsin
November 2020
VBCC is a a lifesaver. So easy to log in with and work with them. They take the headache out of tech troubles."
Staci from Wisconsin
November 2020
The VBCC Team is a pleasure to work with, knowledgeable and professional."
David from South Carolina
October 2020
VBCC quickly resolved the issue and was sure to verify we weren't taking two steps backward in order to take one forward."
Tim from Illinois
October 2020
Special thanks to VBCC for coming up with a quick and easy workaround for the issues we were experiencing!"
Scott from Wisconsin
October 2020
Immediate fix available after analysis of the problem. So thankful for VBCC listening to the problem without any judgement. They have always been on time, direct and helpful."
Gina from Wisconsin
September 2020
Extremely helpful in explaining everything and making sure I understood!"
Lauren from Louisiana
September 2020
Thank you very much, we have a lot more confidence moving forward as we take over full Sage responsibilities. As always, VBCC was on point and super helpful, the documentation is great!"
Martha from Wisconsin
August 2020
Always a delight to work with VBCC. Very prompt, professional, and efficient! We resolved today's scheduled issue in a matter of minutes!"
Geoffrey from Colorado
July 2020
THANK YOU!! This totally fixed my bank rec issue! I really appreciate you calling me back so quickly to help out with this. VBCC resolved the issue quickly and now my bank rec ties again!"
Tiffany from Colorado
July 2020
The VBCC team responded to my call within a few hours, dug to determine the cause of the problem, and provided the information necessary to resolve. Excellent service!
In the same month, I also presented VBCC with an issue they did not know how to resolve. Instead of wasting time attempting to resolve it, they contacted the software manufacturer for support. VBCC was again accessible, attentive, and efficient in their response.”
Tim from Illinois
June 2020
Kellie Kaufman ROCKS!
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- She is patient with repeating information from previous training.
- She is persistent with troubleshooting obstacles.
- She is thorough when developing solutions.
- She is a true professional and a valued partner in our implementation strategy.
VBCC's overall partnership and educational tools have been absolutely vital to our implementation and company improvement. Thank you, Kellie and team!"
Geoffrey from Colorado
June 2020
The VBCC team responded quickly, knew exactly what I needed to do and talked me through it quickly. I continue to be amazed by the efficiency of their entire team - regardless of which consultant I'm working with.”
Erica from Michigan
June 2020
Buffy is absolutely fabulous! She is always able to solve our problems quickly and provides helpful tips to prevent issues moving forward. We are so happy to have her and love working with her!"
Janelle from Louisiana
May 2020
We love working with Jesse! She make learning super fun as well as super easy for us to understand. Every time we talk, I leave the conversation with a big smile on my face. Thanks for being awesome and always making my day, Jesse!"
Linda from Wisconsin
May 2020
Kellie is always so helpful! She explains each step she takes very well. This leads to faster understanding, learning, and fewer questions on our part."
Max from Colorado
April 2020
Your new consultant, Justin Teague, rocks! He fixed my Explorer! A big thank you to Justin as well as the entire VBCC team, we appreciate all of your help getting us through the everyday hurdles."
Christine from Wisconsin
April 2020
We just want to formally thank you (President, Joe Jenders) for taking time out of your schedule to guide us during implementation, we feel your personal involvement is helping us get the most out of the system."
Nicole from New York
April 2020
VBCC was very helpful. We are on an older system and they had to keep testing until they got it right. They are very pleasant to deal with until a solution was found. They went the extra mile to get the right answer and solution we needed.”
Mimi from Wisconsin
February 2020
Great Experience! Received information on a missing step that we were not doing so our inventory was not being pulled at the time our Work Ticket (JobOps) was being completed. Lisa explained things and showed us so we understood. We learned a lot.”
Theresa from Wisconsin
February 2020
I love working with Jesse! Not only is she wonderful, but she is also an excellent communicator and educator. As I continue to learn our system, it is crucial I truly understand what I'm doing. Jesse goes above and beyond to make sure I don't just understand how, but why."
Doreen from Wisconsin
January 2020
Jesse is very patient and positive to work with and we always get our answers timely. It’s just a pleasure to learn from a positive patent person."
Leslie from Wisconsin
January 2020
Kellie was asked to fix a data validation error on a work ticket I was trying to close. She fix that issue and then fixed a couple of other problems with other data validation issues while she was on the line. Thankful that VBCC always goes above and beyond for us!"
Robert from Colorado
January 2020
Kellie got me set up to print to PDF on my system quickly which was the issue I left a message about. Then she spent time on an unrelated issue for taking a physical inventory count and changing warehouse and also provided best methods for efficiency of processing to ensure data integrity. Great help and best practices for efficient processing of a major project my first month with this company. Thanks, Kellie!”
Robert from Colorado
August 2019
Buffy stepped in when Kellie was at a client office to work through and fix inventory issues created by an inexperienced user incorrectly using work ticket functions including setting up the WT as Make To Order instead of Make To Stock and using incorrect quantities issued and ordered when there were multiple steps in the manufacturing process that resulted in testing and material scrapped. She showed me some tips and methods to more efficiently analyze and find information in the system while processing transactions.
The experience was great, as usual. The consultants are always professional and informative and work to fix the problem so we can move forward in our operation. It's not just "this is how the system works" but "let's fix a problem and get the right data in the system" after the end-user (me) has made a mess of things. Thank you."
Bob from Colorado
July 2019
I reached out to three potential reseller/partners. The other two managed to call back, but we’ve not done much beyond trading phone mail. One has scheduled a call with me and then rescheduled it twice now.(Not impressed) Neither managed to get me the information you did, and certainly not as quickly as you did. So far, you have already shown that you can help us and you are working to win our trust. The other two resellers will have to work a lot harder if they want to win our business. We want and need a good price of course, but in the long run, we also need a good relationship. Thanks for starting that out on the right foot."
Potential Client from Minnesota
March 2019
Kellie has helped our company in several different time-restricted situations. She is very helpful and explains so we understand. She is great to work with!”
Pam from Wisconsin
November 2018
It is so enjoyable to work with Buffy! She makes me feel very comfortable. She is very good at what she does and very knowledgeable!”
Madonna from Wisconsin
November 2018
I’m so happy with our integration to Sage 100. It’s been great for our company. We initially made the change to help with our inventory management. Not only did it simplify our processes, but our annual inventory count was almost exact this year! Sage 100 has saved us so much time, in so many ways, including with bank reconciliation. Making the switch to Sage 100 has been one of the best decisions we’ve made as a company.”
Jennifer from Wisconsin
August 2018
Lisa was phenomenal! We were very happy with Lisa, Vrakas/Blum Computer Consulting, and the patronage and equity tracking solution that was implemented. We are happy to recommend the support your team provides."
Dan from Illinois
June 2018
We run Sage for multiple companies and it is very important to our business that the system is available every day. Kellie Kaufman has assisted our company with Sage 2014 technical issues for several years now.
It is important to me that Kellie knows the entire system. I don’t get transferred to another TM. It a good feeling to know you can call her and get the answer you need in minutes. She is always friendly and makes time for the support I need even though my needs are not scheduled. Kellie is always available and normally fixes my issues with one phone call and in less than 30 minutes.”Loni from South Dakota
April 2018
Jesse rocks! She is always cheerful, kind, helpful and extremely competent. Jesse assisted our firm with a version migration that involved many moving parts… and never wavered on her promises and delivery. When she didn’t know the answer, she involved additional support staff. When I made mistakes, she helped me fix them and I didn’t feel judged. I truly enjoy working with her.”
Monica from Wisconsin
April 2018
Becky from Wisconsin
March 2018
With their help, we were able to computerize about 4,000 equity records in Accounts Payable and found that the software really had the features necessary to maintain membership data without having to purchase a new program. With the help of Vrakas/Blum consultants, we are also managing nearly $250,000 of prepaid expenses by using the Accounts Receivable module in kind of a unique way. We’ve learned that sometimes customized tables and reports may cost up front, but save in the long run. Vrakas/Blum consultants have been a great partner serving our Cooperative in an affordable and responsive manner. Thank you, Jesse and Vrakas/Blum staff!"
Amy from Wisconsin
January 2018
When we converted our system for inventory and accounting modules, Vrakas/Blum Computer Consulting gave us the support we previously did not have. They are experts in the product while also providing great customer service. When I speak with Vrakas/Blum Computer Consulting about our software needs, I truly feel we are speaking the same language. Their diligent service has helped our company become more successful. I’ve even written them emails at midnight and received replies! They are so sharp and they work so hard.
We're upgrading from MAS 90 to MAS 200 and VBCC’s assistance has made the transition very smooth. It's been an unbelievable difference that has minimized stress. It is always our company’s intention to build life-long relationships, but we never could find all the elements we needed before we teamed up with Vrakas/Blum Computer Consulting. They have the intelligence, the great service, and the support. If they ever run into something unexpected, they're quick to research and determine a solution for us. They're not only experts in the software but also have an understanding of the accounting aspect. I can say they are a perfect match for our company, which was not easy to find."
Lidia from Wisconsin
January 2018
Another great benefit of working with Vrakas/Blum Computer Consulting is their receptiveness to client suggestions and responsiveness to client needs. From the time we began working with the firm, our company requested the development of some type of barcode scanner to help our warehouse operate more smoothly and efficiently. Vrakas/Blum Computer Consulting took our request to heart and introduced the VBScan barcode scanning solution within one year.
We could not be happier with our decision to engage Vrakas/Blum Computer Consulting, and we consider their team a part of our team."
Marilyn from Illinois
December 2017
Not only is Vrakas/Blum Computer Consulting responsive, but they go the extra mile to keep us up to date on new software versions and features that could be useful to us. VBCC’s tech support is set apart from other companies through their use of Go to Assist to resolve issues remotely. Since our previous tech support provider did not offer the same service, they spent a lot of our time trying to recreate our issues on their computer. With VBCC, there is no time wasted, meaning I can spend more time working on our business."
Mike from Wisconsin
November 2017
Vrakas/Blum Computer Consulting assists with all of our company’s Sage BusinessWorks software needs. Their professionals are efficient, thorough, and extremely knowledgeable. Our organization is thrilled to have found a firm we can trust in Vrakas/Blum Computer Consulting, and we are excited for the opportunity to work with them for years to come."
Steve from Wisconsin
October 2017
Vrakas/Blum Computer Consulting helped us maximize our investment in MAS 90 by adding Field Service and Dispatch along with the MAS 90 Inventory, Sales Order, and Purchase Order modules. Every aspect of our sales, service, and installation operations has been simplified and streamlined. We are no longer buying and filling out expensive three-part carbon forms, which saves us money and at least 20 minutes on each order. With the help of Vrakas/Blum Computer Consulting, we've replaced manual processes with efficient technology. By streamlining, we are able to save the labor of one full-time person. FSD is paying for itself in efficiency and time savings every day."
Tina from Wisconsin
September 2017
We began working with Vrakas/Blum Computer Consulting when our consultant joined the firm. They now assist with our company’s Sage 100 ERP system and provide other advice and assistance whenever technology issues arise. Their team is extremely knowledgeable and if they don't know the answers, we are confident they'll find them. They also convinced us to transition to the web for the industry news and updates important to our company, which has been an easy and beneficial move.
Our relationship with the professionals at Vrakas/Blum Computer Consulting is a great one. They are enjoyable to work with and are always responsive to our needs. We look forward working with them in the years ahead."
Wanda from Wisconsin
August 2017