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Kelly Bergmann | Senior Operations Specialist


Kelly joined the VBCC team in 2016 with over fifteen years of customer service and sales support experience as well as being an end user of Sage 100 and Sage CRM. As the Senior Operations Specialist, Kelly works closely with clients to ensure they are receiving the best level of support while maintaining close relationships with our business partners and vendors to make certain we can offer our clients the best solutions to meet their needs. In addition, Kelly manages maintenance, billing, team management, vendor quotes and demos and various marketing campaigns, all while assisting the team with various administrative duties. Kelly is a true multi-tasker and keeps our team on track.

Kelly's experience and multiple responsibilities for both client satisfaction and internal needs make her a huge asset to the team. In addition to her daily responsibilities, she coordinates VBCC’s annual user conference and is a large contributor to the team's business planning and management committees.

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Direct: (262) 798-7628

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Let our team tell you about Kelly:

"Kelly is clearly the backbone of VBCC and has the most direct impact on our customers and our internal consultants . She keeps our organization running smoothly and our customers happy. She is an excellent communicator, listener and problem solver making it possible to keep a strong bond between both the front and back lines of VBCC. She is the sweet spot of our entire team!"

     – Dana Halpin

"Kelly is certifiably the best professional service support person you can get! She is very knowledgeable about our customers, as well as our teams’ needs. She offers a variety of support services that keeps the VBCC Team on top."

     – Buffy Lubinski