VBCC Client Testimonials

We are proud to play a part in the success of our clients and are honored when they share their praise.

Here is what a few of our clients have to say:

 

quote Thank you very much, we have a lot more confidence moving forward as we take over full Sage responsibilities. As always, VBCC was on point and super helpful, the documentation is great!"

Martha from Wisconsin

August 2020

 

quote Always a delight to work with VBCC. Very prompt, professional, and efficient! We resolved today's scheduled issue in a matter of minutes!"

Geoffrey from Colorado

July 2020

 

quote THANK YOU!! This totally fixed my bank rec issue! I really appreciate you calling me back so quickly to help out with this.  VBCC resolved the issue quickly and now my bank rec ties again!"

Tiffany from Colorado

July 2020

 

quote The VBCC team responded to my call within a few hours, dug to determine the cause of the problem, and provided the information necessary to resolve. Excellent service!

In the same month, I also presented VBCC with an issue they did not know how to resolve.  Instead of wasting time attempting to resolve it, they contacted the software manufacturer for support. VBCC was again accessible, attentive, and efficient in their response.”

Tim from Illinois 

June 2020 

 

quote Kellie Kaufman ROCKS!

    • She is patient with repeating information from previous training.
    • She is persistent with troubleshooting obstacles.
    • She is thorough when developing solutions.
    • She is a true professional and a valued partner in our implementation strategy.

VBCC's overall partnership and educational tools have been absolutely vital to our implementation and company improvement. Thank you Kellie and team!" 

Geoffrey from Colorado 

June 2020 

 

quote The VBCC team responded quickly, knew exactly what I needed to do and talked me through it quickly. I continue to be amazed by the efficiency of their entire team - regardless of which consultant I'm working with.”

Erica from Michigan 

June 2020 

 

quote Buffy is absolutely fabulous! She is always able to solve our problems quickly and provides helpful tips to prevent issues moving forward. We are so happy to have her and love working with her!" 

Janelle from Louisiana

May 2020 

 

quote We love working with Jesse! She make learning super fun as well as super easy for us to understand. Every time we talk, I leave the conversation with a big smile on my face. Thanks for being awesome and always making my day, Jesse!" 

Linda from Wisconsin 

May 2020 

 

quote Kellie is always so helpful! She explains each step she takes very well. This leads to faster understanding, learning and less questions on our part."  

Max from Colorado 

April 2020 

 

quote Your new consultant, Justin Teague, rocks! He fixed my Explorer! A big thank you to Justin as well as the entire VBCC team, we appreciate all of your help getting us through the everyday hurdles." 

Christine from Wisconsin 

April 2020 

 

quote We just want to formally thank you (President, Joe Jenders) for taking time out of your schedule to guide us during implementation, we feel your personal involvement is helping us get the most out of the system." 

Nicole from New York 

April 2020 

 

quote VBCC was very helpful.  We are on an older system and they had to keep testing until they got it right.  They are very pleasant to deal with until a solution was found.  They went the extra mile to get the right answer and solution we needed.”

Mimi from Wisconsin 

February 2020 

 

quote Great Experience!  Received information on a missing step that we were not doing so our inventory was not being pulled at the time our Work Ticket (JobOps) was being completed.  Lisa explained things and showed us so we understood.  We learned a lot.”

Theresa from Wisconsin 

February 2020 

 

quote I love working with Jesse! Not only is she wonderful, she is an excellent communicator and educator. As I continue to learn our system, it is crucial I truly understand what I'm doing. Jesse, goes above and beyond to make sure I don't just understand how, but why." 

Doreen from Wisconsin 

January 2020 

 

quote Jesse is very patient and positive to work with and we always get our answers timely.  It’s just a pleasure to learn from a positive patent person." 

Leslie from Wisconsin 

January 2020 

 

quote Kellie was asked to fix a data validation error on a work ticket I was trying to close. She fix that issue and then fixed a couple of other problems with other data validation issues while she was on the line. Thankful that VBCC always goes above and beyond for us!" 

Robert from Colorado 

January 2020 

 

quote Kellie got me set up to print to PDF on my system quickly which was the issue I left a message about. Then she spent time on an unrelated issue for taking a physical inventory count and changing warehouse and also provided best methods for efficiency of processing to ensure data integrity.  Great help and best practices for efficient processing of a major project my first month with this company. Thanks Kellie!”

Robert from Colorado 

August 2019 

 

quote Buffy stepped in when Kellie was at a client office to work through and fix inventory issues created by an inexperienced user incorrectly using work ticket functions including setting up the WT as Make To Order instead of Make To Stock and using incorrect quantities issued and ordered when there were multiple steps in the manufacturing process that resulted in testing and material scrapped. She showed me some tips and methods to more efficiently analyze and find information in the system while processing transactions. 

The experience was great, as usual. The consultants are always professional and informative and work to fix the problem so we can move forward in our operation. It's not just "this is how the system works" but "lets fix a problem and get the right data in the system" after the end user (me) has made a mess of things. Thank you."

Bob from Colorado 

July 2019

 

 quote I reached out to three potential reseller / partners. The other two managed to call back, but we’ve not done much beyond trading phone mail. One has scheduled a call with me and then rescheduled it twice now.(Not impressed) Neither managed to get me the information you did, and certainly not as quickly as you did. So far, you have already shown that you can help us and you are working to win our trust. The other two resellers will have to work a lot harder if they want to win our business. We want and need a good price of course, but in the long run, we also need a good relationship. Thanks for starting that out on the right foot."

Potential Client from Minnesota 

March 2019

 

quote Kellie has helped our company in several different time restricted situations.  She is very helpful and explains so we understand.  She is great to work with!”

 Pam from Wisconsin 

 November 2018 

 

quote It is so enjoyable to work with Buffy!  She makes me feel very comfortable.  She is very good at what she does and very knowledgeable!”

 Madonna from Wisconsin

 November 2018 

 

quote I’m so happy with our integration to Sage 100. It’s been great for our company. We initially made the change to help with our inventory management. Not only did it simplify our processes, but our annual inventory count was almost exact this year!  Sage 100 has saved us so much time, in so many ways, including with bank reconciliation. Making the switch to Sage 100 has been one of the best decisions we’ve made as a company.”

Jennifer from Wisconsin

August 2018

 

quote  Lisa was phenomenal!  We were very happy with Lisa, Vrakas/Blum Computer Consulting and the patronage        and equity tracking solution that was implemented.  We are happy to recommend the support your team provides."

Dan from Illinois

June 2018

 

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We run Sage for multiple companies and it is very important to our business that the system is available every day. Kellie Kaufman has assisted our company with Sage 2014 technical issues for several years now.
It is important to me that Kellie knows the entire system. I don’t get transferred to another TM. It a good feeling to know you can call her and get the answer you need in minutes. She is always friendly and makes time for the support I need even though my needs are not scheduled. Kellie is always available and normally fixes my issues with one phone call and in less than 30 minutes.”

Loni from South Dakota

April 2018 

 

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Jesse rocks! She is always cheerful, kind, helpful and extremely competent. Jesse assisted our firm with a version migration that involved many moving parts… and never wavered on her promises and delivery. When she didn’t know the answer, she involved additional support staff. When I made mistakes, she helped me fix them and I didn’t feel judged. I truly enjoy working with her.”

Monica from Wisconsin

April 2018

 

 

quote .pngThe staff at Vrakas/Blum Computer Consulting, Inc. have played an important role in the selection, planning and implementation of our Sage ERP system. With their help we successfully implemented the software on time and without business interruption. We continue to see improved efficiencies in our business processes. One staff member had the following comment “Let me also say that Sage is AWESOME! It's cut down the time to compile these quarterly tonnage reports from 4-6 hours to about 1 hour this first time. UNBELIEVABLE!”

Becky from Wisconsin

March 2018

  

quote .pngVrakas/Blum consultants have help our Cooperative better utilize existing Sage software and as a result we have real cost savings and significantly less spreadsheets to maintain.

With their help, we were able to computerize about 4,000 equity records in Accounts Payable and found that the software really had the features necessary to maintain membership data without having to purchase a new program. With the help of Vrakas/Blum consultants, we are also managing nearly $250,000 of prepaid expenses by using the Accounts Receivable module in kind of a unique way. We’ve learned that sometimes customized tables and reports may cost up front, but save in the long run. Vrakas/Blum consultants have been a great partner serving our Cooperative in an affordable and responsive manner. Thank you, Jesse and Vrakas/Blum staff!"

Amy from Wisconsin

January 2018 

 

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When we converted our system for inventory and accounting modules, Vrakas/Blum Computer Consulting gave us the support we previously did not have. They are experts in the product while also providing great customer service. When I speak with Vrakas/Blum Computer Consulting about our software needs, I truly feel we are speaking the same language. Their diligent service has helped our company become more successful. I’ve even written them emails at midnight and received replies! They are so sharp and they work so hard.

We're upgrading from MAS 90 to MAS 200 and VBCC’s assistance has made the transition very smooth. It's been an unbelievable difference that has minimized stress. It is always our company’s intention to build life-long relationships, but we never could find all the elements we needed before we teamed up with Vrakas/Blum Computer Consulting. They have the intelligence, the great service, and the support. If they ever run into something unexpected, they're quick to research and determine a solution for us. They're not only experts in the software but also have an understanding of the accounting aspect. I can say they are a perfect match for our company, which was not easy to find."

Lidia from Wisconsin 

January 2018 

 

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When we began working with Vrakas/Blum Computer Consulting, we looked to their team for assistance with our company’s JobOps and Sage 100 ERP software upgrades and support. We could see right away that their consultants were extremely knowledgeable and had extensive experience with the products they sold. They were also helpful, friendly, and always had positive attitudes. We still see those traits and qualities in their team today.

Another great benefit of working with Vrakas/Blum Computer Consulting is their receptiveness to client suggestions and responsiveness to client needs. From the time we began working with the firm, our company requested the development of some type of barcode scanner to help our warehouse operate more smoothly and efficiently. Vrakas/Blum Computer Consulting took our request to heart and introduced the VBScan barcode scanning solution within one year.

We could not be happier with our decision to engage Vrakas/Blum Computer Consulting, and we consider their team a part of our team."

Marilyn from Illinois

December 2017 

 

quote .pngVrakas/Blum Computer Consulting’s responsiveness is what I most appreciate about their service. If I have a question or a need, they get back to me much more quickly compared to other companies we have worked with. Using MAS 90 with VBCC allows us to create the reports required by our principals, which has greatly improved our reporting procedure. MAS 90 also allows us to customize reports in a way that other software cannot provide.

Not only is Vrakas/Blum Computer Consulting responsive, but they go the extra mile to keep us up to date on new software versions and features that could be useful to us. VBCC’s tech support is set apart from other companies through their use of Go to Assist to resolve issues remotely. Since our previous tech support provider did not offer the same service, they spent a lot of our time trying to recreate our issues on their computer. With VBCC, there is no time wasted, meaning I can spend more time working on our business."

Mike from Wisconsin

November 2017 

 

quote .pngWhen our company’s computer consultant announced they were leaving their position to work for Vrakas/Blum Computer Consulting, we didn’t know what to expect. We enjoyed working with our consultant and wanted to continue a relationship with them, but were unfamiliar with Vrakas/Blum Computer Consulting and how they operated. Fortunately, we decided to transition to the firm as well. Looking back, our company can now say we made one of our smartest business decisions yet.

Vrakas/Blum Computer Consulting assists with all of our company’s Sage BusinessWorks software needs. Their professionals are efficient, thorough, and extremely knowledgeable. Our organization is thrilled to have found a firm we can trust in Vrakas/Blum Computer Consulting, and we are excited for the opportunity to work with them for years to come."

Steve from Wisconsin

October 2017

 

quote .pngBefore Vrakas/Blum Computer Consulting helped us implement Sage MAS 90 into our business operations, we were using a lot of paperwork, a lot of handwriting, and allowing too many opportunities for errors. Then we called Vrakas/Blum Computer Consulting and they introduced us to Field Service and Dispatch. Our business operations have been infinitely more efficient ever since.

Vrakas/Blum Computer Consulting helped us maximize our investment in MAS 90 by adding Field Service and Dispatch along with the MAS 90 Inventory, Sales Order, and Purchase Order modules. Every aspect of our sales, service, and installation operations has been simplified and streamlined. We are no longer buying and filling out expensive three-part carbon forms, which saves us money and at least 20 minutes on each order. With the help of Vrakas/Blum Computer Consulting, we've replaced manual processes with efficient technology. By streamlining, we are able to save the labor of one full-time person. FSD is paying for itself in efficiency and time savings every day."

Tina from Wisconsin

September 2017 

 

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We began working with Vrakas/Blum Computer Consulting when our consultant joined the firm. They now assist with our company’s Sage 100 ERP system and provide other advice and assistance whenever technology issues arise. Their team is extremely knowledgeable and if they don't know the answers, we are confident they'll find them. They also convinced us to transition to the web for the industry news and updates important to our company, which has been an easy and beneficial move.

Our relationship with the professionals at Vrakas/Blum Computer Consulting is a great one. They are enjoyable to work with and are always responsive to our needs. We look forward working with them in the years ahead."

Wanda from Wisconsin

August 2017 

 

 

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