Service and Installation Industries

In today’s competitive landscape, the commercial and residential field service and installation companies that leverage advanced solutions are the ones that rise to the top. Modern, integrated field management software streamlines your dispatching, scheduling, labor tracking, and financial oversight, giving you the power to boost profitability and efficiency by seamlessly connecting your field to your office in real time.

A simple-to-use interface in the field with automated workflows results in precise control and real-time insight for your office management team.

Ready to discover how easy it can be to keep your service or installation business running smoothly? Consult with our team of industry experts at VBCC. We’re a Sage Platinum Partner and, for more than 30 years, we’ve been the team to trust for practical, knowledgeable advice paired with effective solutions. Best of all, our proven implementation process delivers success for your company from the get-go.

Speed Up Dispatching

Deliver fast, efficient service to your clients with dispatching software that helps you easily match each tech’s specific skillsets and specialties to the right job. Emergency call? Save time by leveraging GPS tracking and instant mobile alerts to ensure the nearest, best-fit technician heads to the site immediately.

Plus, with a real-time parts inventory in each truck, it’s simple for you to make sure the right supplies reach the right site, so you can improve customer satisfaction with more first-time fixes.

Simplify Scheduling

Create more dependable revenue sources with tools that make it quick and easy for you to set up, schedule, and manage maintenance agreements and warranty service from the field or the office.

Ask the experts at VBCC about your scheduling options. Some of our clients want their techs to schedule follow-up appointments directly from a site and have those appointments flow automatically into the dispatch calendar. Others want to empower thier office staff with efficient scheduling that leverages reliable labor forecasting data.

Control Labor Costs & More

Have techs use their mobile devices to capture time on the job, as well as lunch, breaks, and travel time in real time. You can then integrate that data to payroll, along with vacation and sick time, so you can achieve seamless, effortless labor management, every day.

Ready to go further? VBCC can help you use your time-tracking metrics to calculate the average time a job takes or tap into real-time materials usage to track costs against contracts minute by minute.

Reduce Admin Work

Transform time-consuming field management into 24x7 business efficiency with a controlled process for techs to manage administrative work directly from the service location. Using their mobile devices, they can create accurate quotes, collect signatures, instantly flow labor and materials usage into billing, process payments, and send receipts seamlessly.

For businesses that rely on after-hours commercial work, you can keep jobs on track with remote, anytime access to maps, files, checklists, and forms for each job.

20+

Average years of experience each team member has

700+

Completed and successful Sage implementations

30+

Years of providing client-centric, thoughtful support

25+

Years of expertise in Sage manufacturing solutions

Achieve Real-Time Insight + Forecasting

Leverage sophisticated, intelligent solutions that give your office team critical, up-to-the-second insight into what’s happening in the field. Confidently answer customer queries with the ability to track job status and each tech’s GPS location at any time.

Keep business strong with a 360-degree view into your current leads, estimates, costs, operations, and profitability – or use reliable data to forecast your future revenues and identify emerging trends with ease.

Grow at Your Pace

Build your company your way, with flexible multi-entity management and consolidation capabilities that enable you to spin off successful service ventures into separate businesses with ease, and expand into additional geographies stress-free.

Today’s AI-driven, multi-entity accounting tools help you with more than just field management. They give you the freedom to scale your business as quickly as the market presents new opportunities, without causing accounting headaches.

Take Advantage of Automation

Follow up on leads quickly and confidently. Order the correct materials at the correct time, and ensure they’re on the right truck. Generate professional quotes and work orders instantly, and get them approved from the field.

In short, let nothing fall through the cracks when you turn to seamless workflow automation that finally lets you eliminate paper service tickets and quotes, along with other slow, manual processes that rely on error-prone duplicate data entry.

Service and Installation

Effortless Field Management | Precise Office Insight | All in Real Time

The Team to Trust

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