Our Values
We understand the importance of your business. With that in mind, the VBCC team will provide you with exemplary service every step of the way.
Our promise to you is to be accessible and responsive while encouraging communication throughout our partnership. VBCC’s consultants are coast to coast which makes supporting our clients easier during their prime business hours.
VBCC aims to earn your trust, provide the level of client service you deserve, and exceed your expectations while providing common-sense solutions enhanced by our vast implementation and industry experience.
Value Statement
When you partner with VBCC, you become a valued member of the team. Our commitment is to ensure the satisfaction of our customers, partners, employees and vendors.
With our solutions consultants, we’re sure to empower with software and perfect your processes
- We’ve been a Sage partner for 30+ years
- Our 11 Solutions Consultants average 20+ years of experience and are supporting clients remotely across the country
- Our implementation team is also the same team that supports you after “go live”
- When you reach out for support, you will always be connected with a familiar face who understands you and your systems, ensuring personalized and efficient service
- Because of our dedication to both our customers and our employees, we experience very little turnover, guaranteeing continuity
- We take great pride in our rapid response rate and next-level service
Impeccable reputation for integrity with other resellers and alliances across the country
- With 20+ alliance partnerships, we have successfully collaborated, strategized, and achieved success for those clients as if they were our own
- With our commitment and industry knowledge, rest assured you and your clients are in good hands
- We are dedicated to serving our customers and alliance partners equally
- With a history spanning more than five decades, our company stands firm in its independence; we are steadfast and not seeking acquisition or merger opportunities
Diversity, Equity and Inclusion (DEI)
Our company's dedication to diversity, equity, inclusion, and racial justice underscores our belief in providing equal opportunities without bias. We prioritize hiring and advancing the most skilled individuals, fostering employee growth across all organizational levels. Recognizing the importance of belonging, we view it as essential for achieving diversity, inclusion, and overall business prosperity. This commitment extends beyond our internal operations to our interactions with clients, vendors, and referral sources, where we uphold equal opportunities and reject discrimination.