Blog

SPOTLIGHT ON: SAGE CRM

By now, all of us have heard about “Customer Relationship Management” (CRM). But not everyone understands what CRM software does or what it means for your business. So let’s go back to basics and explain what CRM is exactly.

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Put Social Networking Sites to Work for Your Manufacturing Firm

If you think social media is just for teenagers, think again. More than half of those logging on to social media sites are in their mid-thirties or older.
Traditional media outlets such as newspapers, radio and television, have long served the purpose of delivering one-way messages, like your firm’s advertising. Social media, by contrast, uses web-based platforms to not only deliver your message, but to allow the recipient to participate.

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How Sales Tax Works For Direct Sellers

There’s a simple tax truth that direct sellers need to know.

You depend on your agents, or distributors, for growth. But your agents can give you the obligation to collect sales tax in multiple states, without even realizing they’re doing it.
Watch the video below to learn how this works and how best to handle it.

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Save Money by Improving Your Purchasing System

Do you ever get an uneasy feeling that your purchasing system is out of whack? Are you concerned that expenditures are being made on your company’s behalf that would never meet with your approval?
Finding an agreeable balance within a purchasing system can be a hard-won victory. Some companies react by over-controlling expenditures without regard for how much money is lost when an executive invests an hour reviewing purchases of $100 supplies that are fairly routine.

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Take the Time to Do It Right

Success in a manufacturing/distribution business starts with your order entry system. It’s an expensive proposition to say there’s no time to do things right the first time but always time to redo mistakes over and over again.
If you don’t get it right the first time, your costs add up and your bottom line erodes. You can spend hours, or even days, fixing errors and squandering resources. The costs go beyond measurable forms, such as customer complaints, lost orders, wasted inventory and excessive overtime. Your staff may become frustrated and apathetic.

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